Privacy Policy
Last Updated: December 22, 2025
Our Commitment to Your Privacy
At SturdyPros Lancaster Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
Personal Information
When you request a quote or schedule services, we collect information such as your name, address, phone number, email address, and property details. This information is necessary to provide you with our services and communicate with you.
Website Usage Information
We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This helps us improve our website and understand how visitors interact with our content.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide tree service estimates and schedule appointments
- To communicate with you about your service requests
- To send invoices and process payments
- To improve our services and customer experience
- To send occasional updates about our services (you can opt out at any time)
- To comply with legal requirements and protect our rights
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (such as payment processors)
- When required by law or to respond to legal process
- To protect the rights, property, or safety of our company, customers, or others
- With your consent or at your direction
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Disable cookies through your browser settings
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date. We encourage you to review this policy periodically.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
SturdyPros Lancaster Tree Services
127 W Chestnut St, Lancaster, OH 43130
Phone: (740) 808-5784
Email: support@lancastertreeservicecompany.com